There can be a lot of reasons aftershokz not turning on, but one of the apparent reasons can be its battery. It is possible that you forgot to charge the headphones. So, first of all, check whether the headphones are charged or not. In this case, the data cable or charger can be faulty too. Although these are the minor things, you should concentrate on these possible problems first and after that should try some other solutions.
If everything is OK, and you know that there is no problem with the headphone’s charging, try to do the following:
Press and hold the volume+ button for 3-5 seconds.
If you hear the welcome message, then the problem is solved; otherwise, go further.
If there is no problem with the charger and battery, and you have done the above process, and still there is nothing happening, it may be possible the button is not working. Although it should not be the case, yes, it is possible. So, you should try to reset the headphones. After that, the headphones should be turned on automatically.
If you don’t know how to reset, follow the following details.
- First, press and hold the volume+ button for 5-7 seconds.
- Now the headphones should be turned on, and LED lights (red and blue) should flash.
If it is also not working, then you should file a warranty claim; otherwise, follow the following steps.
- Now press and hold the volume+, volume- and multifunction buttons at the same time for 3-5 seconds till you hear a beep sound or vibrate.
- Now, you have to turn off the headphones.
The reset process is done, and now you can re-pair the headphones with your cell phone or other devices.
Recommendations, If the Aftershokz Not Turning ON
- Never put the headphones on charging when they are wet because there may be a short circuit inside the headphones that can cause burning.
- Put the headphones on charge for a long time and try again to turn on the headphones. If the battery were dead, it would be alive again.
- Lastly, don’t try to repair the headphones if they are under warranty. Otherwise, the warranty will be void, and the money will be wasted.
You can also read our guides for:
- How to turn on Aftershokz Headphones
- Aftershokz Troubleshooting
- Aftershokz Not Charging
- Aftershokz Multifunction Button Not Working
- How to Wear Aftershokz with Glasses
- How to Claim Aftershokz Warranty
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