Known as the pioneer of bone conduction headphones, AfterShokz Aeropex is a handy product I have used for some time. As an audio expert and audiophile, I received a query, AfterShokz Not Turning ON Reddit, and I’m here to provide some answers. 

There can be a lot of reasons AfterShokz Not Turning ON, but one of the apparent reasons can be its battery. You still need to charge the headphones. So, first of all, check whether the headphones are charged. In this case, the data cable or charger can be faulty too. Although these are minor things, you should concentrate on these possible problems and try other solutions.

If everything is OK, and you know there is no problem with the headphone’s charging, try to do the following:

Press and hold the volume+ button for 3-5 seconds.

If you hear the welcome message, the problem is solved; otherwise, go further.

If everything is fine with the charger and battery, and you have done the above process and still need help getting everything to happen, the button may need to be fixed. Although it should not be the case, yes, it is possible. So, try to reset the headphones. After that, the headphones should be turned on automatically.

Aftershokz Not Turning ON – Causes And Troubleshooting

Aftershokz Not Turning ON Causes And Troubleshooting

Not Turning ON is one of the AfterShokz Aeropex problems I have faced, and I configured different reasons for it. 

  • The battery is not fully charged. 

Quick Fix: Charge the battery to the full to solve this issue

  • Headphones have outdated firmware. 

Quick Fix: Update your headphones to the recent firmware.

  • The battery of the headphones is faulty.

Quick Fix: If you have the expertise, go for battery replacement or buy new earphones.

  • You might have used an incompatible charger. 

Quick Fix: Try a different adapter to charge your AfterShokz.

  • The power/Multifunction Button accumulated with sweat or dust accumulation.

Quick Fix: Always clean your headphones, and you can use a dryer to remove sogginess.

  • Faulty AfterShokz Bone Conduction headphones.

Quick Fix: Get a new pair of headphones.

How Do I reset my Aftershokz?

How Do I reset my Aftershokz

If you don’t know how to reset, follow the following details.

  • First, press and hold the volume+ button for 5-7 seconds.
  • You should now see red and blue LED lights flashing on the headphones.
  • If it is also not working, you should file a warranty claim; otherwise, follow the following steps.
  • Now press and hold the volume+, volume- and multifunction buttons simultaneously for 3-5 seconds till you hear a beep sound or vibrate.
  • Now, you have to turn off the headphones.

The reset process is done, and now you can re-pair the headphones with your cell phone or other devices.

Recommendations, If the AfterShokz Not Turning ON

Recommendations, If the AfterShokz Not Turning ON

Never put the headphones on charging when they are wet because there may be a short circuit inside the headphones that can cause burning.

Put the headphones on, charge them for a long time and try again to turn them on the headphones. If the battery were dead, it would be alive again.

Lastly, don’t try to repair the headphones if they are under warranty. Otherwise, the warranty will be void, and the money will be wasted.

You can also read our guides for:

  1. How to turn on AfterShokz Headphones

To turn the headphones on, first, you need to locate the power button near the USB-charging port. To turn on AfterShokz Headphones, you need to press the button for 3 seconds to turn the headphones on. 

  1. AfterShokz Troubleshooting

The most obvious solution to the AfterShokz problems is resetting. Turn off the headphones and directly go to the resetting option by pressing the volume+ button for 5-7 seconds. You can go for the in-detail AfterShokz troubleshooting if the issue is still there.

  1. AfterShokz Not Charging

If you are facing the not charging problem of AfterShokz, then first analyze the charger’s compatibility. After that, look for the charging cable and see if it is damaged. You can try a different charger to test the adapter issue. In addition, sometimes there is a chance of dust and sogginess accumulating in the charging port. 

  1. AfterShokz Multifunction Button Not Working

Most buttons become stuck because their retraction mechanism has failed or sweat or dirt has penetrated underneath them. I clean the button with alcohol to remove the accumulation more thoroughly. It is outdated firmware to blame in some cases.

  1. How to Claim AfterShokz Warranty

Ensure you’re still within Aftershokz’s warranty period by checking your date of purchase. Aftershokz offers a two-year warranty from the date of purchase. If your headphones are, then register at their site.

You will need to provide your name, address, email address, and the serial number of your headphones to customer service, along with an explanation of the problem you’re experiencing.


I have described in detail the causes of AfterShokz Not Turning ON and practical troubleshooting of the issues. You can utilize these quick fixes to get the job done. Moreover, you can claim the AfterShokz Warranty if you have any issues. 

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