Undoubtedly! Aftershokz is the pioneer for this unconventional technology of bone-conduction headphones, selling them at hefty prices which claim to give long-lasting sound experience. 

While on the contrary, many of their customers complain the battery life isn’t the same as it used to be once and its durability has now been reduced. The users are puzzled about whether Aftershokz would replace the battery or if there are any claim options available.

In this article, we will certainly give you all the answers regarding the options available to AfterShokz users when it comes to battery replacement, warranty, and so forth.  

Let’s jump right into it!

Can you replace a battery in an AfterShokz? 

It is crucial to know AfterShokz doesn’t offer any battery replacement or repair services. However, they do provide a two-year warranty on all AfterShokz products. If you’re having issues with your AfterShokz battery, such as its no longer holding a charge or not functioning properly, one thing you can do is contact AfterShokz customer support to initiate a warranty claim.

If you want a smooth and prompt warranty claim process, it is crucial to follow specific steps,

  • Firstly, register your headphones as soon as you receive them. 
  • Secondly, keep the defective unit with you as it may be required to complete the warranty process. 
  • Thirdly, wait for AfterShokz to provide a prepaid return label before sending the headphones back.
  • Lastly, if your address has changed, inform AfterShokz immediately to avoid any delivery mishaps. 

By doing so, you’ll be able to receive a replacement pair of your headphones. With that, you can enjoy a hassle-free experience and obtain a working device within the specified period.

What is the battery life of AfterShokz? 

The battery life of AfterShokz headphones varies depending on the specific model and usage patterns. On average, AfterShokz devices offer battery life ranging from 6 to 8 hours of continuous playback or talk time. 

It’s important to note that factors such as volume levels and connectivity options can affect battery performance. Nonetheless, AfterShokz ensures a decent battery life to provide users with extended periods of audio enjoyment before requiring a recharge.

Does AfterShokz have a lifetime warranty? 

No brand can give you a lifetime warranty so does AfterShokz. They provide a 2-year warranty on all their products, which covers manufacturing defects and issues that arise under normal use. The two-year warranty ensures that customers have a reasonable period of coverage for potential defects or malfunctions. 

However, there isn’t any warranty covered if the headphones have been accidentally damaged or misused. After the warranty period expires, customers would be responsible for any repairs or replacements needed.

Furthermore, it is suggested to contact their customer support for detailed information about their warranty policy and any available extended warranty options.

What is the longest battery life for AfterShokz? 

When it comes to AfterShokz headphones, the model with the longest battery life is the Aeropex. Compared to the Air and Titanium/OpenMove models, the Aeropex offers an additional 2 hours of battery life, providing a total of 8 hours of uninterrupted usage before requiring a recharge. 

With this extended battery performance, the Aftershokz headphones stand out as a top choice for individuals seeking the best of the best in terms of headphone features.

Without a doubt, they offer a premium experience with an elegant design to cater to those who prioritize an exceptional audio experience and longer-lasting battery life.

How do I check my AfterShokz battery? 

To check the battery status of your AfterShokz headphones, follow these steps:

  • Ensure that your headphones are charged using the provided charging cable. Make sure that the adapter you use does not exceed 1 amp or 5 volts. Avoid using “fast chargers” like phone or tablet chargers, as they may not be suitable for your headphones
  • The LED indicator on your headphones will change from red to blue when the charging process is complete.
  • Power on your headphones and, while no music is playing, press either the volume+ or volume- button.
  • Audrey, the voice prompt of AfterShokz headphones, will inform you about the battery status by saying “Battery High,” “Battery Medium,” “Battery Low,” or “Charge Me.”

Is there a way to reset AfterShokz?

To perform a manual reset on your AfterShokz headphones, follow these steps:

  • Start with your headphones powered off.
  • Press and hold the volume+ button for 5-7 seconds to enter pairing mode. The headphones will turn on, and the LED light will flash red and blue.
  • Simultaneously press and hold the multifunction button, volume+ button, and volume- button for 3-5 seconds. You may hear beeps or feel vibrations indicating the reset.
  • Turn off your headphones. They are now reset and ready to be re-paired with your device.


AfterShokz offers impressive audio technology and warranties for their headphones with decent battery life for extended enjoyment. While battery replacement is not available, you can always file a claim if they are under warranty period and you’ll get your headphones replaced right away.


How long does it take to fully charge AfterShokz?

AfterShokz headphones typically take around 2 hours to fully charge. But it varies on model to model and their battery capacity.

Can you use AfterShokz while charging?

Yes, you can use AfterShokz headphones while they are charging.

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